The questions our guests ask most often. If yours is not here, the front desk is open 24/7: +7 (843) 278-05-05.
Check-in is from 3:00 PM, check-out until 12:00 PM. Late check-in is possible — please let us know when booking. Early check-in and late check-out are available for an extra fee subject to availability — please ask at the front desk.
Yes, a buffet breakfast is included and served from 7:00 AM to 11:00 AM at the Pivovar restaurant. Guests not staying at the hotel are also welcome — 2,500 RUB per person.
The Tatar cuisine restaurant Milli is open from 11:00 AM to 11:00 PM. The Pivovar brewery restaurant is open Monday to Saturday from 7:00 AM to 11:00 PM; on Sunday only breakfast is served, from 7:00 AM to 11:00 AM. Restaurant phone: 8 (843) 278-07-07.
Yes, room service is available 24 hours a day — order by phone from your room.
Yes, the hotel has a 20-metre indoor pool open from 7:00 AM to 11:00 PM, free of charge for hotel guests. There is no minimum age for children.
The fitness centre is open from 7:00 AM to 11:00 PM: gym, Finnish sauna, jacuzzi, pool, massage and beauty salon. The pool, sauna and gym are free for guests. Please bring swimwear, flip-flops and a swimming cap for the spa area.
Yes, high-speed Wi-Fi is available free of charge throughout the hotel and in the rooms.
The hotel has 81 parking spaces, open 24 hours. Parking is free for hotel guests and restaurant visitors, and free for up to 4 hours for fitness centre visitors. Two EV charging stations are available: parking is free for 2 hours while charging. In all other cases parking is paid. The car park is unguarded — the hotel is not liable for the safety of vehicles or belongings left inside. Full terms are set out in the Parking Rules. Please ask at the front desk for details.
Yes, there are two electric vehicle charging stations in the hotel car park. Parking is free for 2 hours while charging.
Unfortunately, pets are not allowed at the hotel.
No. Smoking is prohibited in the rooms and in all public areas of the hotel.
Yes, a deposit of 10,000 RUB is provided for. The terms are set out in the guest registration card, which the guest signs at check-in. Please ask at the front desk for details.
Yes. There is a children's menu, high chairs and cots; a cot for children under 3 is provided free of charge. An extra bed for guests over 6 years old costs 2,500 RUB.
Three halls: the Grand Hall (172.8 m², 45 to 180 guests), the Small Hall (25 to 70 guests, divisible into the Assembly and Meeting rooms) and Fortuna (82.3 m², 24 to 70 guests). Capacity depends on the seating layout. Requests can be made on the website or by phone: 8 (843) 278-05-05.
Hotel Mirage is located in the historic center of Kazan, within walking distance of the Kazan Kremlin, overlooking the Kremlin and the Bulak River.
Yes, the hotel offers a paid transfer on prior request when booking.
Hotel Mirage is a five-star hotel. Registry number С162024006895 in the Unified Register of Classified Tourism Industry Facilities.